According to a report earlier this week from The Next Web, some customers who have purchased Apple’s new Retina MacBook Pro, are experiencing “ghosting” on the displays of their brand new computers. For those who are unaware, ghosting and image retention are experienced when an image or images are partially imprinted on the display after said image or images are no longer being viewed.
Some readers on the ASC forum have reported the image retention issue with as little as 20 minutes worth of use. However it’s well worth noting that the problem isn’t happening to everyone, and image retention isn’t uncommon on IPS panels such as the one used in the new Pro.
Moreover, Ray Soneira from DisplayMate notes that the flaw isn’t restricted to just the Retina IPS displays used in the new higher-end model MacBook Pro and points out that it’s likely an early production issue that has since been resolved:
It used to be much more common, but now it’s unusual to see it in a display. The cause varies: an electrostatic build up, a chemical impurity build up, a thermal imbalance, or an electronic levels issue within the panel. Depending on the cause it can be better to leave the display on with a dark uniform image, on with a bright uniform image, or turn the display off all together.
Additionally, Apple reportedly has begun replacing the affected Macs – but, with an estimated shipping date of three to four weeks on their site and limited supplies, customers in need of a replacement unit will likely have to wait depending on their configuration. Stay tuned for additional information on Apple and their products.